FAQ
Questions, answered.
Everything you need to know about at-home blood draws, prep, service areas, payment, and safety.
Before your visit
Do I need a doctor’s order?
For most lab draws, yes. We collect against your physician’s order and deliver samples to the lab your provider specifies. Not sure what you have? Text us a photo of your paperwork and we’ll confirm.
How do I prepare for a fasting draw?
Nothing to eat or drink except water, typically for 8 to 12 hours. We book fasting draws early in the morning so your day isn’t held hostage.
What should I have ready at home?
Just yourself and a comfortable chair. We bring everything else.
During your visit
How long does a visit take?
Most visits take under 20 minutes from knock to goodbye.
I’m nervous around needles. Can you help?
Gentle, unhurried draws are our specialty. Tell us when you book and we’ll take all the time you need.
Can you draw children or elderly family members?
Yes. Contact us to confirm details for your family member.
Logistics
Where do you serve?
Petaluma, Sonoma County, Marin, and Napa for concierge services, plus the greater Bay Area and Sacramento for mobile phlebotomy.
How fast can you come?
Often within a day or two, sometimes same-day. Book online to see real-time availability.
What are your hours?
We offer early-morning fasting windows plus evening and weekend appointments. Contact us for current availability.
Payment
How much does it cost?
Pricing depends on your visit. Call or text (707) 280-3651 for a quote.
Do you take insurance?
Contact us about insurance and superbill options for your visit.
Safety & credentials
Who will come to my home?
A licensed, insured phlebotomy professional from our own team. You’ll know their name before they arrive.
How are my samples handled?
Sealed, labeled, temperature-appropriate transport, delivered same-day to your preferred lab.
Is my information private?
Yes. We handle all health information with care consistent with HIPAA.
Still curious? Just ask.
Call or text (707) 280-3651. We’re happy to help.